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Reference

Risk Assessments
Healthcare Blocks last conducted an internal risk assessment in July 2022.  Customers can access several artifacts (see attached PDF's below) that pro...
Thu, 14 Jul, 2022 at 7:43 PM
Security Configuration and Practices
Security Hardening is Applied to Virtual Machines Virtual servers use a Linux Ubuntu machine image whose configuration is based on the Center for Internet ...
Wed, 18 May, 2022 at 9:14 PM
Security Patching
To satisfy compliance and security requirements, Healthcare Blocks periodically updates system libraries and software packages in virtual machines when secu...
Wed, 18 May, 2022 at 9:09 PM
Service Level Agreement
Platform                         Platform uptime is dependent on the availability of Amazon Web Services infrastructure and whether you have selected a hig...
Thu, 8 Oct, 2020 at 4:17 PM
System Monitoring Protocols
Healthcare Blocks uses a combination of tools, including a custom metrics collection agent, AWS CloudWatch, PagerDuty, and Slack to keep an eye on the upti...
Fri, 30 Mar, 2018 at 7:47 AM
Observed US Holidays
On the following major US holidays, Healthcare Blocks work locations are closed for business. While systems are always monitored 24/7 and designated employe...
Fri, 13 Sep, 2019 at 9:57 AM