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Reference

Security Patching
To satisfy compliance and security requirements, Healthcare Blocks periodically updates system libraries and software packages in virtual machines when secu...
Thu, 22 Apr, 2021 at 10:34 PM
Service Level Agreement
Platform                         Platform uptime is dependent on the availability of Amazon Web Services infrastructure and whether you have selected a hig...
Thu, 8 Oct, 2020 at 4:17 PM
System Monitoring Protocols
Healthcare Blocks uses a combination of tools, including a custom metrics collection agent, AWS CloudWatch, PagerDuty, and Slack to keep an eye on the upti...
Fri, 30 Mar, 2018 at 7:47 AM
Observed US Holidays
On the following major US holidays, Healthcare Blocks work locations are closed for business. While systems are always monitored 24/7 and designated employe...
Fri, 13 Sep, 2019 at 9:57 AM